These terms apply to any person accessing the UpFlo website, whether as a visitor, startup representative, sales talent, invited member, administrator or user of a paid feature.

They cover all services made available on the platform, including public pages, user accounts, profiles, mission publication, applications, mission contracts, results, billing modules and administration interfaces.

Using the website implies acceptance of these terms. Certain sensitive actions may require additional express acceptance, for example when creating an account, signing a contract or subscribing to a paid offer.

The applicable version is the version in force on the date of use or express acceptance. UpFlo may amend these terms to reflect legal, technical, economic or product changes. When a material change occurs, reasonable notice may be provided by any appropriate means.

Users represent that they have the legal capacity required to enter into binding commitments. They act either on their own behalf or on behalf of an organisation they validly represent.

When creating an account, users must provide accurate, up-to-date and complete information. Multiple, fake, misleading or circumvention-oriented accounts are prohibited.

• Registration may use email/password or, where available, a third-party authentication provider such as Google or LinkedIn.
• Users must keep their credentials confidential and promptly report any unauthorised access or suspected compromise.
• UpFlo may request additional information or suspend some features until identity, role or usage context is sufficiently clarified.

UpFlo provides a digital infrastructure connecting startups and sales talent. The platform allows users to create profiles, publish missions, apply with a masked UpFlo profile, open contacts after an authorised preselection, sign a mission contract, share results and manage related payments.

Depending on the user role, some features may be activated, limited or conditioned on onboarding completion, technical verification or compliance with anti-bypass rules.

• Publishing and managing startup pages and missions.
• Creating and managing talent profiles, experience, preferences and contextual information.
• Applications, offers, contracts and acceptance evidence.
• Notifications, contracts and internal product events.
• Deliverables, validation, secure payment, refunds and transfers under the applicable mission path.

Unless expressly stated otherwise, UpFlo acts as a platform operator and technical intermediary. UpFlo is not an employer, temporary work agency, recruitment firm or party to the commercial relationship entered into between startups and talents, except for the obligations it expressly assumes as operator of the platform.

UpFlo does not guarantee the commercial success of a mission, revenue levels, result quality, absence of disputes between users, user competence, user solvency or the conclusion of any agreement between the parties.

• Each user remains solely responsible for their legal, tax, accounting, insurance and professional obligations.
• Platform payments rely on a third-party payment processor and on the product rules displayed to the user at the time of the transaction.
• Indicators, scores, filters or decision-support tools shown in the service assist users and do not replace their own assessment.

Users must not use the service in any unlawful, misleading, abusive or off-purpose way. They warrant that they hold the rights, permissions and legal basis required to publish or transfer any content, documents, third-party data or business information through UpFlo.

• Do not publish fake missions, fake profiles or fake results.
• Do not impersonate another person or publish unlawful, defamatory, hateful, violent or infringing content.
• Do not scrape, mass extract or reuse the website database without authorisation.
• Do not attempt to bypass contract, payment or moderation steps.
• Do not upload sensitive data, secrets, unnecessary confidential documents or third-party data without a sufficient legal basis.
• Inform third parties whose data is entered into the platform when required by law, especially invited teammates.

User content may include profiles, mission descriptions, applications, mission contracts, notes, results, support requests and administrative information. Users retain their rights in the content they own, subject to the licences necessary to operate the platform.

Users grant UpFlo, for the duration necessary to operate the service and preserve evidence, a non-exclusive, worldwide, royalty-free licence transferable to technical subprocessors and strictly limited to hosting, reproducing, displaying, technically adapting, moderating, indexing and distributing the content as required to run the service.

• Public pages may be sanitised to mask emails, URLs, phone numbers or other bypass-enabling information.
• Public mission and startup listings are primarily displayed based on explicit filters chosen by the user and, failing that, on freshness and publication criteria.
• UpFlo may remove or de-index any content that violates these terms, the law, third-party rights or platform security.

Applications send the talent's UpFlo profile only, without direct contact details or an application CV. To reduce off-platform bypass, UpFlo may mask or delay email addresses, links, phone numbers or direct contact details until the authorised workflow stage.

Unwanted solicitation, harassment and any use intended to bypass introduction, mission contract, payment or validation steps are prohibited.

For each introduction whose contact details are opened after acceptance of these terms, the startup and talent undertake directly towards UpFlo, as platform operator and direct beneficiary of these obligations. The scope covers the mission, business opportunity, identities, contact details and information obtained through UpFlo in that context.

The geographic scope covers countries declared in the mission, profiles or preferences recorded on UpFlo, as well as metropolitan France and overseas territories, Belgium, Luxembourg, the Netherlands, Switzerland, the United Kingdom, Madagascar, Morocco, Senegal, Ivory Coast and other African countries actually targeted by the mission or opportunities identified through UpFlo. It remains limited to territories, markets, sectors, accounts, prospects and opportunities actually targeted and is not a general restriction on carrying out commercial activity.

The non-circumvention, non-solicitation and non-poaching obligations apply for 18 months from the date contact details are opened.

• Applications must relate to genuine interest and verifiable information.
• Users must not seek direct contact outside the platform when the purpose is to avoid fees, controls or protections provided by UpFlo.
• Non-circumvention: no user may conclude, arrange or facilitate outside UpFlo a transaction resulting from the introduction in order to avoid UpFlo fees, payments or controls.
• Non-solicitation: information received through UpFlo may not be used to solicit the other party outside the context of the mission.
• Non-poaching: no user may attempt to recruit, divert or capture the other party outside the agreed framework.
• Confidentiality: mission, identity, contact and exchange information remains confidential.
• UpFlo payment: every transaction or payment resulting from an UpFlo introduction must be paid through UpFlo and gives rise to the applicable fees.
• Audit: UpFlo may request up to two checks per year during the 18-month protection period to verify amounts generated and amounts paid through UpFlo.
• Penalties excluding VAT for the difference between the amount actually generated and the amount paid through UpFlo: EUR 500 for a EUR 1 to 999 difference; EUR 1,500 for EUR 1,000 to 4,999; EUR 5,000 for EUR 5,000 to 19,999; EUR 10,000 from EUR 20,000. They are added to amounts due to UpFlo and do not trigger automatic billing by the platform.
• These obligations do not restrict pre-existing contacts, information already public, legal obligations or exchanges authorised in writing by the parties concerned.

When a talent shares a result under an active mission, UpFlo may organize startup validation and secure payment under the terms displayed in the mission contract.

The product path may include submission, validation, dispute, refund and transfer stages. The applicable deadlines, accepted dispute reasons, refund conditions and evidence events are those displayed in the application and in the contractual documents applicable at the time of the transaction.

To secure the service, UpFlo may log status changes, freeze a payment, delay a transfer, refuse the release of contact details, block an account or post an internal adjustment entry when product rules, fraud prevention or a dispute justify it.

Some operations may be subject to payment, including subscriptions, result validation, mission payment or related processing fees. Displayed prices exclude VAT; taxes, currencies and commercial conditions are those shown in the service or in the supplementary contractual documents.

A monthly subscription starts with an initial one-month period. It renews automatically for successive one-month periods, with a new charge at each due date, until cancellation. The customer can cancel online from their UpFlo account; cancellation takes effect at the end of the monthly period already paid for and does not remove access before that date.

Annual subscriptions carry a firm twelve-month commitment and renew automatically for another twelve months on the selected billing option. The 20% reduction is built into the annual price compared with twelve monthly payments and cannot be combined with another coupon unless expressly stated.

The annual price can be charged once at subscription or in three payments with no customer surcharge, at subscription and then four and eight months later. Each instalment has its own invoice and all payments remaining within the commitment remain due.

The next annual renewal can be disabled and reactivated online from UpFlo. Disabling renewal does not end current access, takes effect at the end of the commitment and does not cancel instalments still due for the period already committed. Plan or billing changes have no proration and start at the next monthly payment date for a monthly subscription, or at the end of the commitment for an annual subscription.

Before subscription, UpFlo restates the selected billing option, price, payment frequency, commitment period, automatic renewal and cancellation terms. Where mandatory rules require it, the payer also receives a dedicated notice before renewal stating the deadline for declining the renewal.

Unless mandatory law provides otherwise, any validated payment operation remains due under the rules displayed at the time of the operation. Refunds, transfers and adjustments follow the applicable mission path.

• Payments are processed by a third-party provider; UpFlo is not intended to store full bank card numbers.
• Confirming the subscription in Stripe Checkout creates a payment obligation and records acceptance of the version of these terms displayed with the order.
• If a paid feature is subscribed by a consumer under applicable law, mandatory consumer protection rules prevail over conflicting clauses.

Following some interactions, UpFlo may allow reviews, ratings, feedback or satisfaction-related information to be submitted. Such content must remain honest, proportionate, lawful and directly related to the experience actually lived on the platform.

UpFlo may moderate, suspend, de-index or remove any review or feedback that is manifestly unlawful, off-topic, insulting, misleading, confidential or disproportionally harmful to third-party rights.

UpFlo may, at any time and without compensation, restrict access to all or part of the service, suspend an account, block an action, remove content or terminate a user's access in case of breach of these terms, legal obligation, security risk, fraud, bypass, unpaid sums or behaviour harmful to the service.

Whenever appropriate and compatible with security or legal obligations, UpFlo may inform the user of the general reason for the measure and of any contemplated remediation steps.

All intellectual property rights over the UpFlo platform, its components, look and feel, developments, databases, publisher content and distinctive signs belong to the publisher or its right holders.

Nothing in these terms transfers rights to the user, except for the personal, non-exclusive, non-transferable and revocable right to access the service for its normal intended use.

UpFlo strives to keep the service available and secure but does not warrant uninterrupted operation, absence of errors, incompatibilities or vulnerabilities. Planned or unplanned interruptions may occur for maintenance, upgrades, security reasons or third-party dependencies.

Users acknowledge that absolute security does not exist on the internet and remain responsible for securing their own devices, access credentials and usage environment.

To the extent permitted by law, UpFlo is liable only for direct, foreseeable and certain damages resulting from a proven fault exclusively attributable to its own obligations.

UpFlo is not liable for indirect damages, loss of opportunity, loss of margin, loss of customers, loss of revenue, consequences of inaccurate information published by users, disputes between users or acts and omissions of third-party providers acting as independent controllers.

Nothing in these terms excludes or limits liability where such limitation is prohibited by applicable law.

Technical records, event logs, signature evidence, functional navigation traces, session information, payment statuses and digital copies retained by UpFlo or its providers may be used as evidence of actions and transactions performed on the platform, subject to mandatory law.

Supplementary documents such as the Legal Notice, Privacy Policy, Cookie Policy, commercial terms, payment screens, consent evidence and feature-specific conditions form part of the contractual environment of the platform.

Personal data processing associated with use of the service is described in the Privacy Policy. The rules applicable to cookies and similar technologies are described in the Cookie Policy.

Users are invited to consult these documents together with these terms, in particular to understand processing purposes, legal bases, recipients, retention periods and applicable rights.

These terms are governed by French law, subject to any mandatory rules that may require a different protective law to apply.

In the event of a dispute, the parties will first seek an amicable solution. Failing agreement, jurisdiction will be determined according to the applicable procedural rules; for professional disputes, jurisdiction may, unless mandatory law provides otherwise, be attributed to the courts having authority over the publisher's registered office identified in the Legal Notice.